POLICIES

Cancellation & Refund

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How deposits, cancellations and refunds work for boarding and daycare reservations.

Deposits

A deposit of 50% of the total is required to confirm every reservation. This applies to both boarding and daycare.

Bark Blvd is a cashless facility. We accept all major credit and debit cards.

You can save a card in your Goose portal for quick, easy checkout. Please note that Apple Pay does not save cards in our system, as this is an Apple feature for safety and security.

Cancelling a reservation

Your refund depends on how far in advance you cancel:

  • Cancel 7 or more days in advance and the paid deposit is 100% refundable.
  • Cancel 4 or more days in advance and the paid deposit is 50% refundable.
  • Cancel 3 days or less in advance and the deposit is nonrefundable.

If an unforeseen circumstance comes up, please let the General Manager or Owner know. These situations are reviewed case by case.

How to make a change

Reservations are managed through Goose. To change or cancel, open your booking or call the team on 319-710-6500.

Ready When They Are

Give Your Dog More Than a Kennel

A comfortable stay, purposeful play and care built around your dog. Start a reservation or talk with our team first.

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